The Customer

​The Washington Hospitality Association is a USA based hospitality trade group and is Washington state’s leading hospitality trade group. WHA represent more than 6,000 members of the hotel, restaurant and hospitality industry.

The Washington Hospitality Association supports and advocates for restaurateurs, hoteliers and related hospitality industry professionals in the state capitol and communities statewide.

The Opportunity

The Washington Hospitality Association required a full intranet build due to quick business changes as a result of the covid 19 pandemic. The Sharepoint site, that was created by inexperienced internal team members, was not efficient, and not created with any security or growth in mind. After covid SharePoint and Microsoft 365 became an important component that the association struggled to maintain and manage.

The Washington Hospitality Association required services to build a full intranet, tailored to the company structure, with unique permissions and groups, staff training on how to use Microsoft 365, a large file migration and intranet go live.

The Approach

To create the SharePoint intranet, we completed multiple requirements gathering sessions to understand the intranet structure and to understand how the business will operate. Using our templated builds we were able to map out and implement an intranet to match the structure of the organisation, and include any out of the box web parts and functions requested.

Once the intranet was built we migrated a large amount of documents and provided several recorded training sessions and documentation to all members of staff.

The Result

WeTechCareOfYou with The Washington Hospitality Association were able to work steadily and implement piece by piece to move the organisation into the right direction. After a team effort to tackle arising issues throughout the transformation, the intranet was able to go live with all permissions in place and all files in the correct locations. It was a pleasure to work with The Washington Hospitality Association.